ALERT:  Impact of COVID-19

Due to the recent developments with the COVID-19 virus, we have implemented strict measures to protect the community at large and our employees alike.  Currently, we have very limited telephone support staff and you may experience longer than normal wait times.  However, we have many self-help resources available on our support site, and you can always reach us through e-mail.  We greatly appreciate your patience during this time.

 

How can we help you?

How to Restart Your TCL Roku TV

While troubleshooting, you might be required to restart your TCL Roku TV.  Below are the step-by-step instructions:

  1. Press  on your remote to open the main screen.
  2. Scroll up or down and select Settings
  3. Press the right arrow button and select System 
  4. Press the right arrow button and select Power
  5. Press the right arrow button and select System Restart
  6. Press the right arrow button and select Restart
  7. Press the   button to confirm 

Note:  It might take a few minutes before your TV restarts. 

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