ALERT:  Roku Activation Failures for TCL Roku TVs - 4/29/2019

Roku is currently experiencing an issue affecting TCL Roku TV activation.  We are working diligently to address this issue and will update this article with any changes.

You do not need to contact TCL or Roku Customer Support, or take any other action. Simply try again later.

We apologize for the inconvenience. 

How can we help you?

How to set the Time and Date on your TCL Android TV

You can configure or change the date and time settings on your TCL Android TV.  Here are the step-by-step instructions.

  1. Press the Home button on the remote control to go to the Android TV Home screen.
  2. Use navigational buttons and scroll to the Settings icon. Press OK to confirm
  3. Scroll down and select Device Preferences, then press OK
  4. Scroll down and select Date & time and press OK
  5. Set the date and time. 
    • You can choose to automatically synchronize to your network settings or manually set date and time;
    • Set time zone
    • Set 24-hour format.


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