ALERT: Impact of COVID-19
Due to the recent developments with the COVID-19 pandemic, we have implemented strict measures to protect the community at large and our employees alike. Currently, we have very limited telephone support staff and you may experience longer than normal wait times. However, we have many self-help resources available on our support site, and you can always reach us through e-mail. We greatly appreciate your patience during this time.
Yes - you do need Internet to access the features of a TCL Android TV. For the best streaming quality, we recommend a minimum of 2mb. For HD or high definition content, you will need minimum 4mb broadband speed.
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