ALERT:  Roku Activation Failures for TCL Roku TVs - 4/29/2019

Roku is currently experiencing an issue affecting TCL Roku TV activation.  We are working diligently to address this issue and will update this article with any changes.

You do not need to contact TCL or Roku Customer Support, or take any other action. Simply try again later.

We apologize for the inconvenience. 

How can we help you?

Where can I find the model and serial numbers of my headphones?

You can find the model and serial numbers of your TCL Heaphones on (1) the label sticker on the product packaging and (2) the inner part of the headphone. Note:  The serial number has 13-characters labelled "S/N: ".

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