ALERT:  Roku Activation Failures for TCL Roku TVs - 4/29/2019

Roku is currently experiencing an issue affecting TCL Roku TV activation.  We are working diligently to address this issue and will update this article with any changes.

You do not need to contact TCL or Roku Customer Support, or take any other action. Simply try again later.

We apologize for the inconvenience. 

How can we help you?

Using the Power and Options button on your Android TV



In addition to using the remote to control your TV, you can also use the multi-function button on your TV.  This is located underneath the TV facing down - refer to figure on the right. 
  • You can turn on the TV from standby mode by pressing the  button on your TV.
  • While the TV is on, the multi-function menu appears by pressing the  button on your TV. For more information on how to use the multi-function menu, please refer to the figure below.

  • Press the button to move the highlight to the next function selection.
  • Press and hold the  button for more than 2 seconds to confirm your selection. Note: Please refer to the Quick Start Guide to find the  button on your TV set.


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