ALERT: Roku Activation Failures for TCL Roku TVs - 4/29/2019
Roku is currently experiencing an issue affecting TCL Roku TV activation. We are working diligently to address this issue and will update this article with any changes.
You do not need to contact TCL or Roku Customer Support, or take any other action. Simply try again later.
We apologize for the inconvenience.
A list of remote control setup codes can be found here: TCL Digital TV Remote Codes
Additionally, you can also check with the remote's manufacturer. Their website will typically have more up to date codes than what is sent with the remote. These codes come from the TV remote cable providers. TCL must rely on these companies to provide their codes. If your remote brand or model is not listed, please contact your provider.
TCL team awaits your every question.Contact Us