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TCL Appliance Warranty Information

Click each tab to view and download a copy of TCL North America Limited Warranty for each Appliances:


TCL Dehumidifier

What your warranty covers

Should your TCL Dehumidifier prove to be defective in material or workmanship under normal use during the warranty period listed below, effective from the date of original consumer purchase of the product, TCL Home Appliances (North America) Company will replace the defective part(s).

Replacements will meet intended fit and function of the original part. The replacement unit may either be a new unit or a refurbished unit.  Replacement parts are warranted for the unexpired port ion of the original warrant y period. This limited warranty is good only to the original purchaser of the product and effective only when used in North America.

 

New Dehumidifier (Non-Commercial Use)

For how long after your purchase:

  • One (1) year from date of purchase for parts and labor for non-commercial use.


How to get service

  • Call 1-800-825-6747.  Please have model number, serial number,and ZIP code ready.

What your warranty does not cover:

  1. Service calls to your home for delivery or pick-u p, installation, instruction, replacement of house fuses, connection of house wiring or plumbing, or to correct t unauthorized repairs.
  2. Failure of product to perform during power failures and interruptions or inadequate electrical service.
  3. Damage caused by transportation or handling.
  4. Damage caused to the product by accident, vermin, lightning, winds, fire, floods, or acts of God.
  5. Damages caused by operating the product in a corrosive atmosphere.
  6. Repairs when your TCL product is used in other than normal, single- family household use or contrary to the instructions described in the product u ser guide.
  7. Damage resulting from accident, alteration, misuse, abuse, or improper installation, repair, or maintenance. Improper repair includes the use of parts not approved or specified by TCL. 
  8. Normal maintenance as described in the user guide, such as cleaning or rep lacing filters, cleaning coils, etc.
  9. Use of accessories or components that are not compatible with this product.
  10. Products with altered or removed serial numbers.
  11. Changes in the appearance of the product that do not affect product performance.
  12. Increases in utility costs and additional utility expenses.  The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

LIMITATION OF WARRANTY

NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT.  THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANT Y, EXPRESS OR IMPLIED , INCLUDING WITHOUT LIMITATION , ANY WARRANT Y OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WA RR ANT Y PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LI ABLE FOR ANY INCIDENT AL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE , INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATE S AND /OR TERRITORIES DO NOT ALL OW THE EXCLUSION OR LIMITATION OF INCIDENT AL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS WARRANT Y GIVES YOU, THE ORIGINAL PURCHASER, SPECIFIC LEGAL RIGHT S AND YOU MAY ALSO HAVE OTHER RIGHTS TH AT VARY FR OM STATE TO STATE OR TERRITORY TO TERRITORY.

TCL Portable Air Conditioner

What your warranty covers

Should your TCL Portable Air Conditioner prove to be defective in material or workmanship under normal use during the warranty period listed below, effective from the date of original consumer purchase of the product, TCL Home Appliances (North America) Company will replace the defective part(s).

The replacement unit may either be a new unit or a refurbished unit. Replacements will meet intended fit and function of the original part. Replacement parts are warranted for the unexpired port ion of the original warrant y period. This limited warrant y is good only to the original purchaser of the product and effective only when used in North America.

 

New Portable Air Conditioner (Non-Commercial Use)

For how long after your purchase:

  • One (1) year from date of purchase for parts and labor for non-commercial use.


How to get service

  • Call 1-800-825-6747.  Please have model number, serial number,and ZIP code ready.

What your warranty does not cover:

  1. Service calls to your home for delivery or pick-u p, installation, instruction, replacement of house fuses, connection of house wiring or plumbing, or to correct t unauthorized repairs.
  2. Failure of product to perform during power failures and interruptions or inadequate electrical service.
  3. Damage caused by transportation or handling.
  4. Damage caused to the product by accident, vermin, lightning, winds, fire, floods, or acts of God.
  5. Damages caused by operating the product in a corrosive atmosphere.
  6. Repairs when your TCL product is used in other than normal, single- family household use or contrary to the instructions described in the product u ser guide.
  7. Damage resulting from accident, alteration, misuse, abuse, or improper installation, repair, or maintenance. Improper repair includes the use of parts not approved or specified by TCL. 
  8. Normal maintenance as described in the user guide, such as cleaning or rep lacing filters, cleaning coils, etc.
  9. Use of accessories or components that are not compatible with this product.
  10. Products with altered or removed serial numbers.
  11. Changes in the appearance of the product that do not affect product performance.
  12. Increases in utility costs and additional utility expenses.  The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

LIMITATION OF WARRANTY

NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT.  THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANT Y, EXPRESS OR IMPLIED , INCLUDING WITHOUT LIMITATION , ANY WARRANT Y OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WA RR ANT Y PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LI ABLE FOR ANY INCIDENT AL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE , INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATE S AND /OR TERRITORIES DO NOT ALL OW THE EXCLUSION OR LIMITATION OF INCIDENT AL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS WARRANT Y GIVES YOU, THE ORIGINAL PURCHASER, SPECIFIC LEGAL RIGHT S AND YOU MAY ALSO HAVE OTHER RIGHTS TH AT VARY FR OM STATE TO STATE OR TERRITORY TO TERRITORY.



TCL Window Air Conditioner

What your warranty covers

Should your TCL Dehumidifier prove to be defective in material or workmanship under normal use during the warranty period listed below, effective from the date of original consumer purchase of the product, TCL Home Appliances (North America) Company will replace the defective part(s).

Replacements will meet intended fit and function of the original part. The replacement unit may either be a new unit or a refurbished unit.Replacement parts are warranted for the unexpired port ion of the original warrant y period. This limited warrant y is good only to the original purchaser of the product and effective only when used in North America.

 

New Window Air Conditioner (Non-Commercial Use)

For how long after your purchase:

  • One (1) year from date of purchase for parts and labor for non-commercial use.


How to get service

  • Call 1-800-825-6747.  Please have model number, serial number,and ZIP code ready.

What your warranty does not cover:

  1. Service calls to your home for delivery or pick-u p, installation, instruction, replacement of house fuses, connection of house wiring or plumbing, or to correct t unauthorized repairs.
  2. Failure of product to perform during power failures and interruptions or inadequate electrical service.
  3. Damage caused by transportation or handling.
  4. Damage caused to the product by accident, vermin, lightning, winds, fire, floods, or acts of God.
  5. Damages caused by operating the product in a corrosive atmosphere.
  6. Repairs when your TCL product is used in other than normal, single- family household use or contrary to the instructions described in the product u ser guide.
  7. Damage resulting from accident, alteration, misuse, abuse, or improper installation, repair, or maintenance. Improper repair includes the use of parts not approved or specified by TCL. 
  8. Normal maintenance as described in the user guide, such as cleaning or rep lacing filters, cleaning coils, etc.
  9. Use of accessories or components that are not compatible with this product.
  10. Products with altered or removed serial numbers.
  11. Changes in the appearance of the product that do not affect product performance.
  12. Increases in utility costs and additional utility expenses.  The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

LIMITATION OF WARRANTY

NO OTHER WARRANTY IS APPLICABLE TO THIS PRODUCT.  THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANT Y, EXPRESS OR IMPLIED , INCLUDING WITHOUT LIMITATION , ANY WARRANT Y OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WA RR ANT Y PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LI ABLE FOR ANY INCIDENT AL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE , INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATE S AND /OR TERRITORIES DO NOT ALL OW THE EXCLUSION OR LIMITATION OF INCIDENT AL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS WARRANT Y GIVES YOU, THE ORIGINAL PURCHASER, SPECIFIC LEGAL RIGHT S AND YOU MAY ALSO HAVE OTHER RIGHTS TH AT VARY FR OM STATE TO STATE OR TERRITORY TO TERRITORY.





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