ALERT: Impact of COVID-19
Due to the recent developments with the COVID-19 pandemic, we have implemented strict measures to protect the community at large and our employees alike. Currently, we have very limited telephone support staff and you may experience longer than normal wait times. However, we have many self-help resources available on our support site, and you can always reach us through e-mail. We greatly appreciate your patience during this time.
A list of remote control setup codes can be found here: Remote Codes
Additionally, you can also check with the remote's manufacturer. Their website will typically have more up to date codes than what is sent with the remote. These codes come from the TV remote cable providers. TCL must rely on these companies to provide their codes. If your remote brand or model is not listed, please contact your provider.
TCL team awaits your every question.Contact Us